Privacy Policy – JOYFULL

JOYFULL (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by JOYFULL. This Privacy Policy applies to our website (joyfull.com.my), and its associated subdomains (collectively, our “Service”).

Data protection is a matter of trust and your privacy is important to us. We shall therefore only process any Personal Data which you have provided to us in connection with your use of our Website, in the manner set out in this Privacy Policy. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you. We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected. We are committed to complying with the Malaysian Personal Data Protection Act 2010 at all times.

1. Collection and Use of Personal Information

You can generally use and browse the Website without providing any Personal Data. However, to participate in the JOYFULL program, you will be required to provide the following personal information:

• Full Name
• Phone Number
• Email Address

Any of the information we collect from you may be used in one of the following ways:

• To administrate the JOYFULL program
• To follow up on late gift delivery
• To inform of updates or changes to the program

We may use your email address to inform you of future related programs which we think you may be interested in from time to time. You can at any time decide to unsubscribe from our mailing list to stop receiving these updates by informing us at [email protected].

2. Collection of Computer Data

When you visit our Website, our servers will automatically record information that your browser sends whenever you visit a website. This data does not identify you as an individual and may include, among others:

• Your computer’s IP address
• Browser type
• Webpage you were visiting before you came to our site
• The pages on our website you visit
• The time spent on those pages, items and information searched for on our site, access times and dates, and other statistics

This information is collected for analysis and evaluation in order to help us improve our website and the services provide. This data is collected anonymously and will not be used in association with any Personal Data. As part of the above, we may use various Google Analytics features.

3. Contact Information for Access, Correction, Enquiries and Complaints

Should you wish to:

• access; or
• make any corrections to,

the Personal Data which JOYFULL has collected from you, or otherwise contact us with any enquiries or complaints in respect of your Personal Data, please feel free to contact us via e-mail at [email protected].

4. Security of Your Personal Information

We ensure that all Personal Data collected will be safely and securely stored. We protect your personal information by:

• Restricting access to personal information;
• Maintaining technology products to prevent unauthorized computer access; and
• Securely destroying your personal information when it’s no longer needed

5. Disclosure of Personal Information

We will not share or disclose your Personal Data externally. In exceptional circumstances we may be required to disclose Personal Data when required by law or when we believe in good faith that such action is necessary in order to conform with the law or comply with a court order or legal process served upon us or any of our officers or principals.

6. Changes to the Privacy Policy

We reserve the right to modify and change the privacy policy at any time. Any changes to this policy will be published on our Website.